Job Description
Contact Person: Swati
A US IT industry organization is urgently hiring a Senior HR Manager & Head of People Ops for its Noida office. The company operates in the US IT industry. This is a full-time work from office opportunity for experienced HR professionals with a strong background in strategic HR, talent management, employee relations, HR operations, and organizational development. The selected candidate will design and implement Performance Management Systems, KPIs, OKRs, and appraisal frameworks, lead talent management, succession planning, employee engagement, and retention initiatives, drive organizational development and build a high-performance culture, manage employee relations, grievance handling, conflict resolution, and Performance Improvement Plans, ensure compliance with Indian Labour Laws and statutory HR requirements, develop and monitor HR policies, SOPs, and operational processes, coordinate with Operations, IT, Finance, Administration, and Marketing teams, supervise recruitment teams to ensure quality hiring and seamless onboarding, maintain HR documentation, HRMS records, compliance reports, and support HR audits. Candidates should have 7ā10 years of experience in HR Generalist, HRBP, or People Operations roles with a minimum of 5 years of experience in BPO, KPO, IT, Managed Services, or similar industries. Hands-on experience in Performance Management Systems, OKRs, talent management, HR operations, Indian labour laws, statutory compliance, leadership, stakeholder management, employee dispute resolution, operational audits, and process improvement is required. Immediate joiners will be preferred.
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Kumar Shivam - Gurgaon
Eshopbox, Gurgaon
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Randstad India, Pune
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