Job Description
Ramboll is a foundation-owned global architecture, engineering, and consultancy company headquartered in Denmark with more than 18,000 experts across 35 countries. In India, Ramboll has over 1,800 professionals working across five offices, delivering innovative solutions in Buildings, Transport, Planning and Urban Design, Water, Environment and Health, Energy, and Management Consulting. Engineering, Architecture and Management Consulting with more than 18,000 employees globally and 1,800+ employees in India.
The Senior HR Coordinator will be part of Ramboll's Global HR Operations team, supporting HR operations across multiple countries using global HR systems such as Workday. The role focuses on delivering HR operational support throughout the employee lifecycle while ensuring high-quality HR service delivery across international locations.
Key responsibilities include managing HR operations processes and providing Workday system support including service requests, employee data updates, and change requests, assisting the Team Lead in delivering daily operational activities within agreed service level agreements, handling HR operations tickets and employee queries from managers and employees across supported countries, supporting the transition of operational tasks, creating and updating documentation, standard operating procedures, quick reference guides and training materials, ensuring adherence to turnaround times and service level agreements, participating in weekly and monthly meetings with country HR teams and Global HR Operations, maintaining employee data accuracy, and supporting end-to-end employee lifecycle processes.
Candidates should have 4–7 years of experience in Global HR Operations within an international and multicultural organization. Experience using HRIS platforms such as Workday, PeopleSoft, Oracle, SAP, or similar systems is required. Applicants should possess strong customer service orientation, experience working in matrix organizations, attention to detail, structured working style, excellent verbal and written English communication skills, coordination abilities, problem-solving skills, critical thinking, decision-making capability, mentoring ability, negotiation skills, stakeholder management, and the ability to work effectively with global teams across different nationalities.
Ramboll offers exposure to global HR operations, hybrid work arrangements, learning and development opportunities including LinkedIn Learning, international collaboration, mental health support, career development, a supportive and inclusive work culture, work-life balance, and opportunities to contribute to sustainable global projects.
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