Job Description
Bureau Veritas is hiring a Sr Consultant - SuccessFactors Employee Central to support the organization's global HR Digital Transformation initiatives. The role focuses on the administration, stability, enhancement, and continuous improvement of the SAP SuccessFactors HRIS platform for a large international workforce. Bureau Veritas operates in the Testing, Inspection and Certification industry with more than 80,000 employees globally.
Job Summary
As part of Bureau Veritas' global HR Digital Transformation program, the HRIS Specialist will support the daily administration, system stability, and continuous enhancement of SAP SuccessFactors Employee Central. The role ensures reliable HR system operations, high-quality employee data, and an excellent user experience while collaborating with global HR teams, IT, and external vendors.
Key Responsibilities
HRIS Operations and System Administration
Facilitate process walkthroughs to understand business requirements and align them with SAP SuccessFactors functionality.
Administer and support SAP SuccessFactors Employee Central modules.
Maintain and update functional specifications, process documentation, campaign follow-ups, and system documentation.
Manage external support partners and monitor Service Level Agreements.
Support system stability through recurring issue monitoring, audit checks, preventive controls, and data consistency validations.
Ensure accurate employee master data management while supporting standardized global HR processes.
Support Management
Resolve Level 2 HRIS incidents and service requests.
Coordinate escalations with external implementation partners and monitor issue resolution.
Track SLA performance and prepare operational reports including ticket volume, aging analysis, issue categories, and resolution timelines.
Maintain knowledge repositories including FAQs, standard operating procedures, known issues, and work instructions to reduce recurring incidents.
Project Management and Change Management
Manage approved HRIS projects using established project management methodologies.
Monitor implementation partners during system design and configuration activities.
Evaluate business change requests and SAP SuccessFactors product upgrades.
Assess business impact and recommend implementation strategies.
Manage HRIS configuration, testing, user acceptance testing, deployment, and go-live activities.
Develop user guides, training documentation, and system administration manuals.
Supervise HRIS integrations and ensure system stability.
Collaborate with HR and IT teams to align business requirements with SAP SuccessFactors capabilities.
Enhancements, Testing and Release Support
Evaluate enhancement requests and document business requirements.
Perform assigned configuration activities under the guidance of the HRIS Global Project Manager and Product Owner.
Prepare and execute unit testing and system testing scripts.
Coordinate User Acceptance Testing and document testing outcomes for production deployment.
Documentation and Training
Maintain updated process documentation, user guides, specifications, training materials, and campaign documentation.
Provide end-user support and conduct training sessions for HR users.
Support organizational change management through effective communication and training initiatives.
Assist the helpdesk team with functional guidance for escalated HRIS issues.
Collaboration and Continuous Improvement
Work closely with HR stakeholders, IT teams, and external vendors to ensure successful HRIS operations.
Monitor SAP SuccessFactors product updates and communicate relevant business impacts.
Identify opportunities to improve HR processes, documentation, and system efficiency.
Required Qualifications
Minimum 5 years of hands-on experience in a similar HRIS or SAP SuccessFactors role.
Master's degree is preferred with a strong interest in Digital HR and HR Technology.
Advanced knowledge of SAP SuccessFactors Employee Central is mandatory.
Strong consulting, stakeholder management, and collaboration skills.
Good understanding of HR business processes.
Experience in project management and resource management.
Strong organizational and analytical capabilities.
Excellent communication, influencing, and presentation skills.
Ability to explain technical concepts to non-technical stakeholders.
International work environment experience is an advantage.
Required Skills
SAP SuccessFactors Employee Central.
SuccessFactors Story Reporting.
Basic understanding of Recruitment and Onboarding.
Employee Central Integration and field mapping.
Advanced Microsoft Excel.
HRIS Administration.
System Testing.
User Acceptance Testing.
Documentation.
Project Management.
Change Management.
Vendor Management.
Ticket Management.
Data Management.
HR Analytics.
Business Process Analysis.
Fluent English communication.
Payroll or operational HR exposure is an added advantage.
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Success Stories from Candidates Placed in this Field
Laxmi
OUTBOOKS UK MNC, Gurgaon
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"I want to say a bigggggggggggg
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Thanks for providing these services to me and also I would be sharing about this service to my friends who are looking for opportunities in HR domain.
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deepest gratitudeβ«"
Anshweta tiwari - Noida
Logic Planet, Noida
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"I got placed in Logic plannet,noida through your services. Thanku Pallavi and
teams for your support."
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