Job Description
Milliman is hiring an HR Service Supervisor ā India to lead its India-based HR Service Team supporting primarily APAC employees while also providing services to other global regions. With more than 75 years of experience, Milliman is a global consulting and actuarial firm delivering expertise in employee benefits, healthcare, life insurance, investment consulting, financial services, risk management, regulatory compliance, data analytics and business transformation.
The HR Service Supervisor will oversee the day-to-day operations of the HR Service Associates team, ensuring timely, accurate and high-quality HR service delivery. The selected candidate will manage, mentor and develop team members while promoting professional growth and operational excellence. The role focuses on centralizing HR processes and procedures, implementing process improvements and enhancing operational efficiency across HR service functions.
Key responsibilities include leading the HR Service Team, supervising daily HR operations, managing employee inquiries, improving HR processes, developing and maintaining Standard Operating Procedures, ensuring consistent implementation of HR policies and procedures, resolving complex employee issues and escalations, partnering with the HRIS team to maintain HR data accuracy and integrity, overseeing HR records and audits, designing and delivering training programs for HR Service Associates, establishing and monitoring key performance indicators, preparing performance reports for leadership and driving continuous improvement initiatives.
The ideal candidate should possess a Bachelor's degree in Human Resources, Business Administration or a related field, while a Master's degree is preferred. Candidates must have a minimum of 5 years of HR experience including at least 2 years in a supervisory or managerial role. Experience in an HR service center environment is highly desirable. Strong leadership, team management, project management, problem-solving, communication and interpersonal skills are essential. Experience with Human Capital Management systems, Microsoft Office Suite, HR policies, data management and process improvement initiatives is required. The role requires the ability to work split shifts including U.S. morning hours and attend the Gurgaon office whenever required.
Recruiter Contact Details Locked
To view company contact information, email, phone number, and apply to this job directly, please register or login first.
Success Stories from Candidates Placed in this Field
Anshweta tiwari - Noida
Logic Planet, Noida
ā
ā
ā
ā
ā
"I got placed in Logic plannet,noida through your services. Thanku Pallavi and
teams for your support."
Shruti Haldar - Hyderabad
AiEC Design Tech Pvt. Ltd, Hyderabad - Trainee HR & Admin
ā
ā
ā
ā
ā
"I already got an offer through your services. within 2 days.
thank you very much"
Want to crack a role like this? Let our placement experts help you.
Chat on WhatsApp
