Job Description
Quick Service Restaurant company operating company owned outlets, cloud kitchens, cafΓ©s and franchise networks across India. Ghost Kitchens India is one of India's fastest growing QSR companies focused on building innovative food brands with strong emphasis on operational excellence, technology and customer satisfaction. The HR Operations Manager will oversee end to end HR operations across the organization and support the complete employee lifecycle. Responsibilities include managing HR operations, developing and implementing HR policies, SOPs and operational processes, ensuring compliance with company policies and statutory regulations, handling end to end recruitment for corporate and operational roles, coordinating interviews, onboarding and employee documentation, building talent pipelines, processing monthly payroll, managing attendance, leave records and payroll inputs, maintaining employee records and HRMIS data, handling joining formalities, confirmations, transfers and exit processes, managing HR related vendor invoices, bill processing and vendor payments, maintaining HR operational expense records, addressing employee concerns, supporting employee engagement initiatives, maintaining a positive workplace culture, coordinating statutory compliance including PF, ESIC, Professional Tax and Labour Law documentation, supporting audits and ensuring compliance. Candidates should possess a Bachelor's degree in Human Resources, Business Administration or a related field. MBA or PGDM in Human Resources will be an added advantage. Candidates should have 4 to 8 years of relevant HR Operations experience with preference for experience in the QSR, Hospitality, Retail or Food and Beverage industry. The company offers career growth opportunities, leadership exposure, a collaborative work culture and the opportunity to work with one of India's rapidly expanding QSR brands.
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Success Stories from Candidates Placed in this Field
PARTHA PRATIM GHOSH - Delhi
Ashimara Living Private Limited, Delhi
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"I sincerely thank Pallavi & Team for their unwavering support during one of the toughest phases of my career. After being laid off in Dec 2022, I struggled to find the right opportunity. Their guidance, motivation, resume support, interview assistance, and constant encouragement kept me going. Today, I'm grateful to have joined Ashimara Living Pvt. Ltd. (Your Space), Delhi, through their support. Special thanks to Pallavi, Rahul Soni, Yogita, Harshita, and the entire team for helping me rebuild my career."
Aditya Singh - Noida
WSP, Noida
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