Job Description
Learning Technologies Group is looking for a Human Resources Administrator to support the effective delivery of HR operations across multiple countries and jurisdictions. The role is responsible for providing end-to-end employee lifecycle administration, maintaining HR systems, coordinating payroll and benefits administration, supporting HR projects and ensuring operational processes are delivered accurately, consistently and in line with company policies and service standards. Responsibilities include processing employee lifecycle transactions such as hiring, transfers, organisational changes, compensation updates, benefits changes and terminations. Maintain complete and up-to-date employee records, personnel files and HR documentation while managing HR workflows, approvals and case management activities. Act as the first point of contact for employees and managers by responding to HR operational queries and escalating issues where required. Support HR systems through accurate data entry, workflow management, user support and data validation to maintain high levels of accuracy and compliance. Prepare and distribute HR operational reports, employee data extracts and workforce metrics while ensuring data integrity across HR systems. Coordinate compliance activities including employment verification, right to work checks, background screening, reference checks, file audits and internal or external audit support. Coordinate payroll administration across multiple jurisdictions by validating payroll inputs, maintaining payroll trackers and calendars, working with payroll providers and supporting payroll reporting, reconciliations and audit activities. Administer employee benefits including enrolments, amendments, provider notifications, invoicing, eligibility reporting and reconciliation. Provide administrative support for HR projects, organisational changes, annual HR programmes, performance management, engagement surveys, compensation activities and continuous improvement initiatives. Candidates should have experience in HR administration, HR operations, shared services or employee lifecycle management along with payroll coordination, benefits administration, HR systems and employee records management. Strong attention to detail, excellent organisational skills, customer service orientation and proficiency in Microsoft Excel, Outlook and Word are essential. Experience with HR systems such as ADP Workforce Now, Oracle HCM, Sage HR or equivalent platforms is desirable.
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