Job Description
Sapphire Human Capital has been mandated to identify a seasoned Head β Learning & Development for a leading BFSI organization based in Mumbai. Marathi language proficiency in spoken communication is mandatory due to extensive stakeholder engagement and regional leadership responsibilities associated with the role. This is a high-impact leadership opportunity for an L&D professional who has successfully built and scaled the entire Training & Development function from scratch within the BFSI sector.
The selected candidate will be responsible for building the Learning & Development function from the ground up by designing, establishing, and institutionalizing governance structures, operating models, policies, processes, and learning frameworks aligned with business priorities. The role requires developing and executing a comprehensive enterprise-wide L&D strategy aligned with organizational goals, future capability requirements, and evolving business needs.
Key responsibilities include designing and driving leadership capability-building initiatives, succession planning frameworks, and high-potential talent programs across multiple levels. The candidate will lead functional, behavioural, managerial, sales, and technical learning interventions to improve workforce effectiveness and productivity. The role also involves driving learning transformation through digital learning initiatives, LMS implementation and optimization, competency frameworks, certification programs, and learning analytics to improve engagement and learning outcomes.
The incumbent will develop BFSI-specific learning interventions covering banking and financial products, sales effectiveness, customer experience, regulatory requirements, compliance standards, and risk awareness programs. They will partner with HR and business leaders to strengthen performance culture, employee development, and organizational effectiveness. The role requires collaboration with senior business leaders, HR teams, external consultants, and training partners to ensure seamless execution and measurable business impact. Additionally, the candidate will build and lead high-performing L&D teams with a strong focus on innovation, governance, execution excellence, and measurable business outcomes.
Candidates must have mandatory experience in building and establishing the entire Training and Learning & Development function from scratch within the BFSI domain and possess proven leadership experience in Learning & Development roles within large and complex BFSI organizations. Sapphire Human Capital is an executive search and leadership hiring firm specializing in senior and strategic talent acquisition across industries.
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Success Stories from Candidates Placed in this Field
VITHIKA PAREVA -Delhi
ACME INDIA INDUSTRIES LTD., Dwarka Delhi
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"This is to inform you that I have been selected with the Acme India Industries Limited Railway Infrastructure Manufacturing as a Head HR,this job posted on 16th July 2025. i want to stop my subscription now and let me know about the balance days."
Laxmi
OUTBOOKS UK MNC, Gurgaon
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"I want to say a bigggggggggggg
THANKS
to the team
and especially you for sharing such amazing opportunities and openings of HR.
I am deeply glad to share I have received an offer from one of the organisation "OUTBOOKS" and will be joining on from Monday 19th sept.
Thanks for providing these services to me and also I would be sharing about this service to my friends who are looking for opportunities in HR domain.
Once again a big thank and
deepest gratitudeβ«"
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