Job Description
Amazon is hiring a Senior HR Partner for its Corporate HR Partner Organization in Bengaluru. HR Partners at Amazon provide high-judgment HR support to managers across levels at scale, enabling them to become force multipliers for customer impact and positive employee experience. They demonstrate advanced knowledge of HR policies, processes, and tools while acting as trusted consultants to managers and senior managers. The role focuses on delivering personalized manager experiences, driving large-scale initiatives using technology, and simplifying processes to match the speed and agility of the business.
The Senior HR Partner collaborates with managers and senior managers to support sensitive and complex employee issues including disciplinary actions, performance improvement plans, grievance processes, talent management, people development, HR policy implementation, and organizational changes. The role involves identifying trends, emerging workforce needs, and partnering with business leaders and HR stakeholders to address challenges and improve employee experiences.
Key responsibilities include partnering with managers on complex performance management cases, implementing performance management tools and processes, ensuring bias-free evaluations, coaching leaders, handling complex employee relations cases and investigations, conducting impartial investigations, supporting grievance processes, mediating workplace concerns, partnering with Legal and Employee Relations teams, analyzing investigation findings, and identifying trends to mitigate future risks.
Additional responsibilities include acting as a subject matter expert on people tools, processes, and programs, designing and delivering manager education initiatives, analyzing workforce data and trends, driving change management initiatives across countries, partnering with HR Business Partners and central teams on organizational changes, influencing process improvements through data insights, and leading strategic HR projects across India in collaboration with global HR teams and Centers of Excellence.
The role is supported through an innovative customer relationship management platform that enables HR Partners to identify trending issues, provide actionable insights, drive process improvements, and standardize best practices across business lines.
Candidates should possess a Bachelor's degree in Business, Human Resources, or a related field along with significant HR experience. Experience partnering with and influencing stakeholders, coaching managers, managing multiple projects in fast-paced environments, proficiency in Microsoft Office applications, strong business and HR acumen, problem-solving capabilities, critical thinking skills, and the ability to build positive work environments are required. A Master's degree in Human Resources or a related field with approximately 6-10 years of experience is preferred. Experience in project management, data-driven decision-making, coaching, consulting, stakeholder management, contingent workforce management, presentation skills, and employment law knowledge will be advantageous.
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