Job Description
Industry: BFSI / Mortgage / Financial Services. We are hiring for the position of Head of Human Resources for one of our clients based in Bangalore. The selected candidate will report directly to the CEO / Managing Director and will lead the overall Human Resources strategy and operations for the mortgage business. The role involves talent acquisition, employee engagement, performance management, compliance, leadership hiring, workforce planning, and HR transformation aligned with business growth objectives. Key responsibilities include developing and implementing HR strategies aligned with business goals, partnering with leadership teams to drive organizational growth and culture, building workforce planning strategies for sales, operations, underwriting, collections, and support functions, and leading recruitment for mortgage sales, credit, underwriting, operations, collections, and leadership positions. The role also requires developing recruitment pipelines for branch expansion, improving hiring turnaround time and recruitment quality, designing KPI-driven performance management systems, driving productivity metrics, implementing succession planning and leadership development initiatives, managing employee engagement programs, retention strategies, grievance management, and employee relations. Additional responsibilities include benchmarking compensation structures within the BFSI and mortgage industry, managing incentive plans, rewards and recognition programs, ensuring compliance with labour laws, HR audits, payroll, attendance, HRMS, HR analytics, and maintaining adherence to RBI and NBFC workforce requirements where applicable. The candidate will also identify training needs and implement leadership, compliance, sales, and behavioural training programs. The ideal candidate should have strong expertise in mortgage or BFSI business operations, talent management, HR business partnering, stakeholder management, leadership, analytics, decision-making, and experience in scaling teams across multiple locations. Preferred industry experience includes Mortgage Companies, Housing Finance Companies (HFCs), NBFCs, Banks, and Retail Lending Organizations.
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