Job Description
We are hiring for Assistant Manager – Training role in Gurugram for MakeMyTrip Hotels business. Industry: Travel / E-commerce. The role focuses on end-to-end training management and content creation for the Hotels business, supporting capability building across internal teams and partner ecosystems. Responsibilities include designing and delivering structured training programs such as skill development, role-based training, refresher sessions and continuous learning interventions aligned with business needs. The role also involves developing high-impact learning content including presentations, facilitator guides, videos, e-learning modules, job aids, and communication assets like emails, flyers, banners, and digital creatives. Additional responsibilities include managing communication campaigns for product launches, delivering classroom/virtual/hybrid training sessions, building learning communities, and collaborating with cross-functional teams such as business, sales, operations, product, and HR. Training effectiveness tracking and continuous improvement of learning interventions is also a key responsibility. Candidate should have 4–6 years of experience in training, L&D, content development, and communication roles, preferably in e-commerce, internet, FMCG, hospitality, or service-based industries. Strong content creation, communication, and stakeholder management skills are essential. Location: Gurugram
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