Job Description
The Recruitment Operations Manager will be responsible for converting client requirements into predictable recruitment outcomes by managing recruiters and Team Leads, monitoring recruitment performance, improving processes, and ensuring timely closures.
Key Responsibilities
• Manage recruitment operations across multiple teams and clients.
• Allocate requirements based on recruiter capability, workload, and expertise.
• Monitor recruitment TAT, productivity, and closure performance.
• Track CV submissions, interviews, selections, offers, and joinings.
• Identify recruitment funnel bottlenecks and implement corrective actions.
• Coach and mentor Team Leads and recruiters to improve performance and closure ratios.
• Analyze replacement cases and identify trends to reduce replacement percentages.
• Ensure recruiters understand client requirements and hiring priorities.
• Coordinate with Recruitment, Business Development, and Client Management teams.
• Prepare and present weekly and monthly recruitment performance reports.
• Develop and maintain SOPs, recruitment dashboards, trackers, and operational processes.
• Drive improvements in revenue per recruiter and overall team productivity.
• Identify underperforming recruiters and create targeted performance improvement plans.
• Ensure high levels of client satisfaction through consistent delivery and communication.
Key Performance Metrics
• Revenue per recruiter
• Number of requirements handled
• CV-to-interview ratio
• Interview-to-selection ratio
• Offer-to-joining ratio
• Joining TAT
• Replacement percentage
• Team productivity
• Closure ratio
• Client satisfaction
Requirements
• Strong experience in recruitment operations and team management.
• Experience managing recruiters and/or Team Leads in a target-driven environment.
• Strong understanding of recruitment metrics, TAT, and funnel management.
• Experience with recruitment dashboards, MIS, and performance reports.
• Excellent communication, stakeholder-management, and problem-solving skills.
• Ability to identify operational gaps and implement effective solutions.
• Ability to manage multiple clients and requirements simultaneously.
Application Details
Interested candidates can share their profile at neha.thakare@viyuktigroup.com.
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Success Stories from Candidates Placed in this Field
Manish Sharma - Bengaluru
Jois Design House, Bengaluru- HR Manager
★★★★★
"I had a wonderful experience with Pallavi and Team throughout my job search journey. Their guidance, support, and professional approach were extremely helpful.
I’m happy to share that I successfully secured a job opportunity with their support. The team was responsive, encouraging, and provided valuable assistance throughout the process.
Thank you, Pallavi and Team, for your support and for helping me take the next step in my career. I truly appreciate your efforts and would definitely recommend your services to anyone looking for the right career opportunity."
Indusha Rao - Bangalore
ERBrains, Bangalore
★★★★★
"It was very nice working with your team, I was getting good number of opportunities and the team was always available whenever needed. Thanks again for all the support and help, I got placed as HR manager in ERBrains"
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