Job Description
People Services (HR) Coordinator provides critical support to the Human Resources team by managing daily administrative tasks, supporting employee lifecycle processes from onboarding to offboarding, maintaining HR systems and records, and serving as a point of contact for employee inquiries. This role ensures HR operations run smoothly and efficiently while upholding company policies and compliance standards. This position will report to the Manager, People Services, and will be based out of our Bangalore office.
What you will do covers Employee Lifecycle Support by coordinating onboarding and offboarding processes, including auditing onboarding tasks, monitoring background checks, and creating offboarding packets. You will prepare employment-related documents, including verification of employment letters, offer letters, termination letters, and employment agreements. In Employee Support, you will serve as a first point of contact for HR-related questions and guide employees to appropriate self-service resources, support across APJ, EMEA, AMER regions following a follow-the-sun model, and act as a liaison between employees and internal departments such as Payroll, IT, Accounts Payable, and Business Partners. For HR Systems and Data Management, you will manage and assign service requests or tickets via Jira, maintain accurate and up-to-date personnel records and employee files, enter and update employee data in HRIS and other HR systems, and ensure compliance with company policies, HR standards, and legal requirements. Under Process and Documentation, responsibilities include creating, updating, and maintaining Standard Operating Procedures (SOPs) and process documentation, supporting audits and compliance reviews through accurate recordkeeping, and performing day-to-day audits. General Administrative Support includes assisting with scheduling HR-related meetings, interviews, or trainings, participating in or supporting ad hoc HR projects and initiatives as needed, working on-site as needed based on business and team needs, participating in Workday automation testing, and engaging in employee engagement activities.
Procore Technologies provides cloud-based construction management software that helps clients build skyscrapers, hospitals, retail centers, airports, housing complexes, and more.
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