Job Description
HRO - Employee Data Management | Hire-to-Retire (H2R)
Experience: 4 Years
Location: Bangalore
Language: German B2-C1 + English
Budget: As per Market Standard
Work Environment: 24x7 Operations
Job Description:
Apptad is hiring HR Operations Associates to support end-to-end Hire-to-Retire (H2R) processes for a global client. The role involves German and English HR Helpdesk support, employee data management, Workday HCM transactions, ServiceNow ticket management, onboarding, offboarding, and HR service delivery.
Key Responsibilities:
⢠Provide Tier-1 HR Helpdesk support in German and English.
⢠Handle employee queries related to Payroll, Benefits, Compensation, Timekeeping, Recruiting, Performance, and Learning.
⢠Manage employee lifecycle transactions using Workday HCM.
⢠Support onboarding, employee data updates, and offboarding activities.
⢠Handle HR tickets through ServiceNow.
⢠Maintain SLA, TAT, quality, and service delivery standards.
⢠Support Learning & Development administration and vendor coordination.
⢠Ensure data accuracy, confidentiality, and PII protection.
⢠Identify process gaps and contribute to continuous improvement initiatives.
⢠Collaborate with global HR teams to ensure seamless H2R service delivery.
Requirements:
⢠German language proficiency at B2-C1 level is mandatory.
⢠4 years of experience in HR Shared Services / HR Operations.
⢠Bachelor's degree in HR, Business, Commerce, or related field.
⢠Experience with Workday, ServiceNow, or SuccessFactors preferred.
⢠Strong communication and customer-service skills.
⢠Willingness to work in a 24x7 operational environment.
Preferred:
⢠Global HR Operations experience.
⢠Exposure to Payroll, Benefits, Recruiting Operations, or L&D Operations.
⢠Workday HCM or Goethe German certification.
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Success Stories from Candidates Placed in this Field
Srishti Verma - Pune
Parallel Matrix Management Services, Pune - HR Recruiter
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"Hello Team,
Iām happy to share that I got a job as an HR Recruiter through your portal. Thank you so much for all your support and guidance throughout the process. I truly appreciate your efforts and am very grateful for your help.
Thanks again, and keep up the great work!"
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