Pizza 4Pโs was born in Vietnam with the mission โDelivering Wow, Sharing Happinessโ and has grown into one of Asiaโs most loved restaurant brands, renowned for house-made cheese, artisanal pizza, and heartfelt Omotenashi hospitality. Pizza 4Pโs India is embarking on its most exciting chapter with plans to scale from 2 stores to 50 stores across India within the next 5 years.
Joining Pizza 4Pโs India means building something from the ground up, shaping culture, growing teams, and creating dining experiences that redefine hospitality in India. Every hire, every store opening, and every customer experience will contribute to the brandโs journey.
ย Accountabilities:
ย
HR Management & Workforce Effectiveness:
ย
Develop and implement HR strategies aligned with business priorities and growth plans.
ย
Lead onboarding, training, engagement, and retention initiatives.
ย
Oversee performance management and appraisal systems.
ย
Manage employee relations, disciplinary cases, and investigations.
ย
Ensure payroll accuracy, timeliness, and compliance with Indian labor laws including PF, ESI, gratuity, Shops & Establishments Acts, and POSH.
ย
Align compensation and benefits practices with local market standards.
ย
Maintain HR records and prepare required reports.
ย
Develop and maintain local HR policies including accommodation, travel, leave, and disciplinary policies.
ย
Oversee partner accommodation programs including policy management, eligibility, and cost management.
ย
Manage end-to-end offboarding including exit interviews, settlements, and documentation.
ย
Oversee attendance, leave administration, probation reviews, promotions, and increment processes.
ย
Monitor changes in labor regulations and update company practices proactively.
ย
Support expatriate partners with relocation and administrative setup.
ย
Drive digitalization of HR operations and maintain accurate HR data.
ย
Talent Management:
ย
Lead end-to-end talent acquisition including workforce planning, sourcing, screening, interviewing, and offer management for both corporate and store positions.
ย
Build repeatable hiring playbooks to support expansion from 2 to 50 stores within 5 years.
ย
Develop internal promotion pathways and leadership pipelines for Store Managers and Pizzaiolos.
ย
Identify high-potential employees and create development plans through training, coaching, and cross-store exposure.
ย
Maintain succession plans for key roles to support future store openings.
ย
Build proactive talent pipelines through hospitality institutes, culinary schools, and referral programs.
ย
Manage recruitment channels, agencies, and job portals while tracking hiring metrics such as time-to-fill and cost-per-hire.
ย
Partner with hiring managers to ensure a positive candidate experience aligned with Omotenashi values.
ย
Maintain continuous hiring for existing and future stores.
ย
Communication & Coordination:
ย
Act as the key contact point for employees, vendors, partners, and stakeholders.
ย
Coordinate closely with the Global People & Culture Team.
ย
Support collaboration across HR, Operations, and other departments.
ย
Culture & Engagement:
ย
Localize and roll out culture programs and values initiatives across India.
ย
Develop recognition programs aligned with company values.
ย
Drive engagement improvements based on employee feedback and surveys.
ย
Plan and deliver company events and internal culture activities.
ย
Additional Responsibilities:
ย
Support company events, meetings, and internal activities.
ย
Handle ad-hoc projects assigned by the Country Manager.
ย
Identify opportunities for process improvement and operational efficiency.
ย
Required Qualifications:
ย
Proven experience as an HR Manager, HR Business Partner, or similar role.
ย
Background in retail, F&B, or restaurant operations preferred.
ย
Experience scaling teams through rapid multi-site expansion is highly desirable.
ย
Strong knowledge of recruitment, performance management, and employee relations.
ย
Strong knowledge of Indian labor laws including PF, ESI, gratuity, Shops & Establishments Acts, and POSH.
ย
Strong organizational and multitasking skills.
ย
Hands-on working style with the ability to execute HR operations independently in a startup environment.