Job Description
Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has strong expertise in implementing and managing ERP deployments including Oracle and SAP in secure private, public, and hybrid cloud environments. The company delivers technical and functional consulting services, monitoring, and automation solutions to some of North America's largest corporations. Syntax partners with Oracle, SAP, AWS, Microsoft, IBM, and other global technology leaders and operates worldwide.
We’re seeking a proactive and detail-oriented People Operations Coordinator to join our People Operations team. In this role, you’ll support daily HR functions and ensure seamless employee experiences across the employee lifecycle from onboarding to offboarding. You will report directly to the Global Senior Manager People Operations and collaborate with global teams to maintain operational excellence and compliance. This role offers an opportunity to grow expertise in HR operations, technology, compliance, and employee relations.
Preferred Qualifications
Experience in a global work environment.
Familiarity with international HR practices.
Exposure to internal communications.
Work Environment
Hybrid work model.
Schedule 12:30 PM to 9:30 PM IST.
Ability to collaborate across time zones and departments.
Benefits include competitive salary, annual performance-based bonus, health insurance, accidental insurance, paid time off, vacation and sick leave, public holidays, hybrid work flexibility, professional development programs, certifications, learning platforms, career growth opportunities, employee recognition programs, team events, modern office amenities, international work opportunities, flexible work arrangements, company pension-related benefits, health initiatives, continuous training, coaching, open feedback culture, and flat hierarchies.
Key Responsibilities
Manage end-to-end onboarding for new hires including document collection, HR system updates, and equipment coordination.
Collaborate with local and global teams to provide a smooth and welcoming onboarding experience.
Oversee offboarding processes including equipment recovery, access revocation, and compliance with labor laws and company policies.
Update HR systems and maintain accurate documentation for departing employees.
Maintain accurate employee records in HRIS platforms such as SuccessFactors.
Process employee data updates related to promotions, transfers, terminations, and compensation changes.
Act as a point of contact for HR-related inquiries and benefits administration.
Support employee lifecycle events including performance reviews, promotions, and contract renewals.
Ensure timely completion and organization of employment contracts, salary revisions, and other HR documentation.
Maintain compliance with local labor laws and internal policies.
Partner with HR Business Partners to support operational requirements.
Coordinate with Payroll, Digital Workplace, Security, Global Risk & Compliance, and other departments.
Qualifications
Bachelor’s degree or Graduate HR certification in Human Resources, Business Administration, or a related field.
3 years of experience in HR operations, preferably within a global organization.
Proficiency in HRIS platforms such as SuccessFactors.
Strong communication and interpersonal skills.
Excellent organizational and problem-solving abilities.
Ability to manage multiple priorities in a fast-paced environment.
Solid understanding of Indian labor laws and employment regulations.
Customer service mindset with patience and attention to detail.
Collaborative team player.
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