Job Description
The Recruitment Operations Manager will be responsible for converting client requirements into predictable recruitment outcomes by managing recruiters and Team Leads, monitoring recruitment performance, improving processes, and ensuring timely closures.
Key Responsibilities
• Manage recruitment operations across multiple teams and clients.
• Allocate requirements based on recruiter capability, workload, and expertise.
• Monitor recruitment TAT, productivity, and closure performance.
• Track CV submissions, interviews, selections, offers, and joinings.
• Identify recruitment funnel bottlenecks and implement corrective actions.
• Coach and mentor Team Leads and recruiters to improve performance and closure ratios.
• Analyze replacement cases and identify trends to reduce replacement percentages.
• Ensure recruiters understand client requirements and hiring priorities.
• Coordinate with Recruitment, Business Development, and Client Management teams.
• Prepare and present weekly and monthly recruitment performance reports.
• Develop and maintain SOPs, recruitment dashboards, trackers, and operational processes.
• Drive improvements in revenue per recruiter and overall team productivity.
• Identify underperforming recruiters and create targeted performance improvement plans.
• Ensure high levels of client satisfaction through consistent delivery and communication.
Key Performance Metrics
• Revenue per recruiter
• Number of requirements handled
• CV-to-interview ratio
• Interview-to-selection ratio
• Offer-to-joining ratio
• Joining TAT
• Replacement percentage
• Team productivity
• Closure ratio
• Client satisfaction
Requirements
• Strong experience in recruitment operations and team management.
• Experience managing recruiters and/or Team Leads in a target-driven environment.
• Strong understanding of recruitment metrics, TAT, and funnel management.
• Experience with recruitment dashboards, MIS, and performance reports.
• Excellent communication, stakeholder-management, and problem-solving skills.
• Ability to identify operational gaps and implement effective solutions.
• Ability to manage multiple clients and requirements simultaneously.
Application Details
Interested candidates can share their profile at neha.thakare@viyuktigroup.com.
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Success Stories from Candidates Placed in this Field
Muskan Jindal - Noida
Black Light Studio Works, Noida
★★★★★
"Hi Pallavi and Team, I just wanted
to say a big thank you for all your support throughout the recruitment process. You made everything so easy and smooth for me, and I truly appreciate the constant guidance and follow-
ups. I'm really grateful that you"
Somya Shishodia - Gurgaon
Shiprocket , Gurgaon - Associate Manager - HR
★★★★★
"Hi Pallavi and Team, I want to express my heartfelt gratitude to you for regularly sharing genuine HR job opportunities. Thanks to the team, I have received an offer from Shiprocket for the position of Associate Manager - HR in their Gurgaon location a"
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